Privacy Policy

We at Soul and Mod (referred to in the rest this policy as “us” or “we”) are committed to protecting our users (referred to in the rest this policy as “you” or “your”) privacy. The privacy policy below outlines how we collect, store, process and use the personal information that you supply us when you use this website. It also explains your rights. Soul and Mod is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect both identifiable and non-identifiable data when you use this website. It is important to distinguish between ‘identifiable’ and ‘non-identifiable’ data. Identifiable data is data which could be used to disclose who you are such as your name and address. Non-identifiable data is anonymous and therefore cannot be used to disclose who you are. Non-identifiable data could include the type of browser you are using or your geographical location (town/city or country) or your device’s IP address.

This policy is subject to change at any time and we would recommend that you visit this page and read it’s content frequently to ensure you still agree with any updates and amendments made to it. This policy is effective from 1st July 2017.

1. Information we collect
During the normal operation of this website we may collect data about you. The data maybe collected by one or more of the following means.

Data such as traffic data and server logs collect information about your visit to our site. This data is anonymous (non-identifying) and may include but is not limited to the following, your geographical location (limited to town/city or country), browser type and version, your IP address, the length of your visit, number of page views and time spent on each page. This statistical data is analysed by us in order to plan and make improvements to the website.
If you register or make an enquiry about our service by filling in an online form on our website.
Any communication you may have with us including electronic mails (e-mails).

2. How we use Cookies
Cookies are small text files sent by a web server and stored on the device you are using to browse a website. Cookies are simple text files NOT programs they therefore cannot cause harm to your device in a way that say a computer virus could.

The text information contained in the cookie file is sent back to the web server each time your web browser requests a new page. This enables the web server to identify the web browser. This allows web servers to “save state” which means that you do not have to re-enter information as you move from page to page within a website during a browsing session. So called “First party Cookies” are only accessible by the website that set them. We only use first party cookies.

Cookies can be employed to gather ANONYMISED AGGREGATED DATA. This is used to compile statistical reports that enable website owners to see what pages on their site are visited the most, average times that users spend on a page and also what country or city the visitors are from. This is important as it allows web site owners to improve their websites to enable users to navigate the content more easily. It also helps to identify which pages are the least popular and in urgent need of a re-write.

It is important to understand that any cookies we use will NOT collect any information that could be used to personally identify you.

The two most common types of cookies used on websites are Session Cookies and Persistent Cookies.

Session Cookies
Session cookies contain a unique id number. This randomly generated number is allocated to users when they visit a particular website. Session cookies are short lived and as such are deleted as soon as you close your browser window. ie at the end of each session. If you were to revisit the website in the future you would be allocated a new session cookie. Session cookies are employed on this site.

Persistent cookies
Persistent cookie files remain on your device after you close your browser window. They normally are set with an expiry date after which the cookie is no longer valid.

At present the only cookies that are set by are those associated with Google Analytics web traffic analysis.

Like many other websites we use Google Analytics software (hence referred to as ‘GA’) on this website. GA generates statistical information about your use of our site and does so by downloading four persistent cookies to the device you use to access our site. The cookies associated with GA are named _utma, _utmb, _utmc and _utmz.
_utma   Stores information about the number of your previous visits (if any) to this site . Expires  24 months after your last visit
_utmb  _utmc  Stores information about how long you stay on the site    _utmb –  Expires 30 mins after your visit
_utmc – Expires when you close your browser window

_utmz     Identifies how you got to this site ie from a search engine or another website   Expires  6 months after last set.
The information is used to create statistical reports about the use of this website. These reports are stored on servers owned and maintained by Google. More details about Google Analytics and the Cookies they may store on your device can be found here

Google’s own privacy policy can be found here.

How to view and manage cookies on your device
If you wish to restrict or block the cookies that we or any other website uses you can do so by configuring the settings in your web browser. The section below gives you information on how to do this for the most popular web browsers. Your continued access of this website without configuring your web browser’s settings to reject cookies will be taken as consent of our use of cookies.

All modern browsers allow you to disable cookies and or delete cookies already stored on your device. However please be aware that blocking / disabling all cookies will have a negative effect on the display and functionality of most websites.

You can view / disable and delete the cookies each website you visit stores on your device.

In Firefox select => Tools => Options => Privacy =>Under the “Firefox will:” drop down menu=>Select “Use custom settings for history” => Show Cookies
to open the cookie dialog box. In the cookie dialog box site window you can click on (>) next to each websites name to expand and view the names of the cookies associated with that website stored on your device.

In Opera select => Tools => Advanced => Cookies
to open the cookie manager.

In Safari select =>Settings => Preferences => Security =>Show Cookies

In Chrome select =>Customise and control google chrome => Options => Under the hood =>Privacy Content Settings => All Cookies and site data.

In Internet Explorer =>Tools=>Internet options=>Click on privacy tab=>Under “select a setting for the internet zone” use the vertical slider to select your desired privacy and cookie settings.

For other browsers not mentioned above you will need to consult your browsers help section. You can also visit and or for more detailed information about cookies and how to view, manage and delete them from your web browser.

For more help with managing cookies on your mobile phone’s web browser please consult your owners manual or manufacturers website.

3. Your Personal Information
We may use your personal information for the following reasons;

The general administration and running of the website including enabling any services provided by the website.
Sending you general non-marketing communications regarding your use of the website or services you may have requested.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so, as outlined in section 4 below.
We may however share non-identifiable data such as statistical information about our users with third parties (please see the section on Google analytics)
For registered users / advertisers ONLY
Sending you invoices.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

4. Disclosure of information we may hold
We may also in addition disclose information we hold about you in the extent to which we are required to do so when required to by a lawful authority  in connection with any legal proceedings

5. Transfer and storage of information outside of the European Union
We may store information that we collect about you in locations that are outside the European Economic area. We will take all reasonable precautions to ensure that any identifiable data is stored in a secure manner and is in agreement with the rest our privacy policy as outlined on this page.

6. Security of your personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will use both technical and organisational measures to protect the personal information that we collect about you. All the identifiable personal information you provide is stored securely on machines that are both password protected and protected by firewalls in order to prevent the loss, misuse or alteration of data.

The exception to this is the contact and personal information that registered users/advertisers use in their publicly available adverts/profile on the site for the purposes of marketing their business. This information is obviously available for anyone to view and is therefore not covered by this privacy policy.

Transmission of data across the Internet cannot be completely secure. In light of this we cannot guarantee the security of information that you send to us despite the security procedures we have in place. Therefore when submitting information to us you are doing so at your own risk.

7. Your rights
You have the right under the data protection act 1998 to access any identifiable data we have stored about you. In order for us to release the information, you must pay a fee of £10 to cover the administration of processing your request and also provide us with TWO separate means of identity. We can only accept the following means of identity if they are certified by a person in authority such as your solicitor or bank manager. A photocopy of your passport, a photocopy of your driving licence or a photocopy of a recent utility bill containing your current address.

8. Third party websites and external links
This website has links to third party ‘external’ websites. We do not have any control over that other website. The external websites are responsible for their own privacy policies and therefore we do not accept any liabilities for the privacy policies of external websites that you may have visited by clicking on links on Soul and Mod.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

9. Our contact details
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.


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